Support

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Have questions or need help? Send us an email and we'll get back to you as soon as possible.

📧 support@caroloom.com

Frequently Asked Questions

How do I get access to all questions?

When you purchase KørApp for 99 kr, you get full access to all questions and features. There are no additional purchases or subscriptions required.

Can I use the app offline?

Yes! Once you've downloaded the app, you can practice without an internet connection. Your progress will sync when you're online again.

Are the questions the same as the real test?

Our questions are designed to prepare you for the theory test and cover all topics from traffic law. However, they are for practice purposes only and are not the official test questions.

Can I get a refund?

All purchases are handled by the Apple App Store. If you believe you are entitled to a refund, please contact Apple Support through their website or the "Report a Problem" feature in your purchase history.

How do I delete my data?

You can request deletion of your data by sending an email to support@caroloom.com. We process requests within 30 days in accordance with GDPR.

Does the app work on iPad?

Yes, KørApp works on both iPhone and iPad. Your progress syncs automatically across your Apple devices when you're signed in with the same Apple ID.

How often are questions updated?

We regularly update our question database to ensure the content is current with applicable traffic rules. All updates are included with your one-time purchase.